Having a cremation urn engraved
with a personal photograph or clip-art,
email the digital photograph or clip-art with a minimum of 300 dpi in a JPG format. The larger your photo image and the more dpi quality will
create better engraving results.
All customers will be emailed an engraving proof that will show the
exact layout of your custom engraving. This allows you a visual so that you know your instructions were followed.
We will not engrave your order without your permission to do so. So please watch for our email message that will contain
your engraving proof, make sure to check your spam folder for this email message.
(If ordering from a country other than the USA, you
are completely responsible for your country's
taxes, duties, tariffs, and fees that may apply to your order or to the
shipping of your order.)
You will be emailed package tracking information when your order ships.
Choosing an express shipping method will give your order a priority status
with us and we will expedite the processing of your order.
Our specialty urns like our Carved, Portrait Engraved,
Chestnut Finish, Back-Side Engraving,
Companion and Antiqued Urns can take up to an additional
5-7 business days to process.
We do not guarantee delivery time on orders to Canada and outside the continental U.S.
We DO NOT charge any U.S. surcharge fees on our debit/credit
card paid orders.