Heritage Urns

(224) 441-6551
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Heritage Urns Shipping
Policies & Privacy Policy

Please read Heritage Urns' privacy and shipping policies. We use a guaranteed shipping service with UPS or FedEx, and our shipping prices include packaging materials, handling, and shipping costs. Our packaging allows us to ship your order so that it arrives in perfect condition and meets your expectations.


Expedited Shipping

Orders shipped to Alaska and Hawaii will ship via USPS, and orders shipped to Canada and outside the U.S. will ship via UPS or USPS. We use the delivery service that can get your purchase to you the quickest and most cost-effective way, as we understand the urgency for you to receive your order as quickly as possible. You will receive package tracking information when your order ships. Next-day air and second-day air shipping is not available outside of the continental U.S.

Extra Costs

If your shipping costs exceed our set standard price, we will email you an electronic invoice for the difference. If shipping costs are lower than our fixed standard price, we will refund you the difference. Prices vary weekly with the shipping companies, and our estimates are based on what the average shipping costs have been in the past. We do our best to keep these prices accurate.

You may also call or email us to get a shipping estimate. To give you an accurate shipping price, you need to provide us with your shipping address. We will email you the shipping costs available and the shipping time frames. Our standard shipping cost is always $25.00. Next-day air and second-day air prices vary weekly. All of our shipping is guaranteed.


Lower 48

  • UPS/FedEx Ground (Standard Shipping)
  • Free in the Continental U.S.
  • Standard Order Processing: 3-5 Business Days
  • Shipping: 2-5 Business Days
  • For All Items: Urns, Markers, Plaques, and Photo Frames
  • $25

Alaska & Hawaii

  • USPS (Standard)
  • Alaska and Hawaii — USPS
  • Shipping Price for Urns, Plaques, Photo Frames Only
  • $60

Air Express

  • UPS 2nd Day Air (Express)
  • Please contact us for pricing.

Next Day Air

  • UPS Next Day Air **
  • Please contact us for a price.

Overseas

  • Canada, Australia, United Kingdom
  • (Standard UPS, FedEx, or USPS)
  • You are responsible for your country's taxes, duties, tariffs, and fees.
  • Shipping Price for Urns, Plaques, Photo Frames Only
    $80

Grave Markers

Grave marker and headstone shipping costs vary due to the excessive weight of these items. Contact us for shipping costs and you will be electronically billed.


Payment Options

Purchase any of our products by adding an item to your shopping cart via our catalog. We accept MasterCard, VISA, Discover, and American Express for online, email, phone, fax, and mail orders. We also offer PayPal services for your shopping convenience. You do not have to have a PayPal account to use our PayPal services.

If you order via email, phone, fax, or mail, your order must be accompanied with payment before it will be processed. You can pay with a personal check, bank certified check, money order (made out to: MIRK), or debit/credit card. If you use a debit/credit card, your order will be immediately processed when payment is accepted. If you pay by personal check, bank certified check, or money order, your order will be processed after we receive your check/money order, and payment is accepted by our bank. If your check/money order is not accepted, we will charge you the $40 service fee that our bank charges us for a check with insufficient funds (NSF). If your payment is not accepted, we will contact you so you can pay using a different method.

Our Privacy Policy

Your privacy is guaranteed. At Heritage Urns, we are committed to protecting your privacy and never sell, trade, or rent your personal information to other companies. We only use the information we collect from you to process your order and to provide you with a more personalized ordering experience.

When you order, we only request your name, address, email address, telephone number, and debit/credit card information. Your information is used solely for processing, billing, and shipping your order. This also includes any information if you use a different shipping address. By using and ordering through our website, you are consenting to the collection and use of this information by Heritage Urns. With online ordering, we never see your personal payment information and are only notified that your payment was accepted. If you are under 18 years of age, you must have your parent or guardian's permission to order.

We guarantee you are shopping on our secure server, which encrypts all of your personal and credit card information. All debit/credit card transactions made on Heritage Urns are protected using the industry-standard SSL Security. All Heritage Urns credit card transactions are cleared through our secure servers that are protected from fraud.


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