"I received Kramer's precious urn today... I cried! It's quality, it's perfect, and I love it. Thank you so much for the personal phone call, understanding, and caring. Keep doing what you're doing!"
— Molly M., East Tawas, MI —
"Looked at several sites for my beloved pet's final resting place, and found your Urns to be the most beautiful."
— Barb T., Ohio —
"Thank you for all you have done."
— Tim & Jeanette B., Lakeland, FL —
"OMG!!! Received Casey's memorial urn this past Thursday, it is BEAUTIFUL. I wish to thank you for a wonderful piece of fine hand-crafted remembrance. I had high expectations to begin with, just from looking at your site and the conversations we had had, Heritage Urns definitely surpassed those expectations. Casey is now resting comfortably, and there was even enough room for her to have Flippy-Flop (a fabric type Frisbee) and her favorite ball. With my deepest gratitude."
— Jackie W., Menomonee Falls, WI —
"Thank you for your attention to the details of Paul's urn. It looks wonderful!"
— Kathy C., Waltham, MA —
"Thank you so much for your written follow-up to our telephone conversation last evening. Your kind words and understanding about my dog Zeke and I are deeply appreciated. I realized early on that I had found the perfect company to memorialize the love and affection that Zeke and I shared for so many good years."
— Dan B., Montana —
"Thank you for your prompt response."
— Charlette W., Welch's Creek, KY —
"The engraved image made me cry; it looks so real. I knew you'd do a beautiful job."
— Barbara T., Strongsville, OH —
"As a first-time customer of Heritage Urns, I can only describe my experience as pleasant and completely satisfying. When my father passed away, I just had to have a special urn for him. One that was designed just for him. I looked at the website for Heritage Urns, and as soon as I read the words MADE IN USA I didn't even bother looking at any others. We did not have any experience purchasing an urn. The staff at Heritage Urns were extremely knowledgeable and offered helpful ideas. I dealt exclusively with Sheri. She is what Customer Service should be! Extremely helpful in every aspect. Answered all my questions completely, promptly and thoroughly explained everything. She was most understanding and genuinely sympathetic during this sad and unfortunate time. Not once did I feel like 'just another customer' that I was being too 'picky' or asked too many questions. My brother and I designed my father's urn, and Heritage Urns created it to our specifications. It is absolutely beautiful...the wood, the engraving, the poem, and the U.S. Navy emblem. It is worthy of every compliment it has received. Based on my experience, I do recommend Heritage Urns and am currently planning to order from them again.
— Michelle B., Illinois —